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If you’re a leader in a charitable organization, then you understand that nonprofit recruiting and retention are challenges in the sector. Because most nonprofits operate with small budgets that significantly hinder their abilities to amass resources, many groups operate hand to mouth. […]
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If you’re a Facebook user, you’ve probably noticed something, which is your friends celebrating their birthdays or an event in their lives with a crowdfunding campaign.
Welcome to more fundraising with technology.
Una Osili, an economics professor and philanthropy at the Lilly Family School of […]
Guest Post: Shep Hyken is a customer service expert, New York Times bestselling author and award-winning keynote speaker. He is the creator of The Customer Focus customer service training program. Follow Shep on Twitter @Hyken.
There are many great companies that are considered “rock stars” in customer […]